One unit of measurement. One pricing model. Pay per Successful Customer Guided
A Guided Customer: any end user who completes a scan and receives a product recommendation through the partner's website, clinic system, or application.
One-time setup: API configuration. Catalogue synchronisation. Sandbox environment. Go-live support.
Flexible pricing for clinics, retailers, and pharmacy networks deploying AI-guided skincare experiences.
Indie Brands · clinics
500 / month minimum · 2 months free on Annual
Mid-size retailers · Chains
3,000 / month minimum · 2 months free on Annual
National networks
10,000 / month minimum · 2 months free on Annual
All tiers. API configuration. OAuth. Catalogue sync. Sandbox. Go-live support.
Non-standard environments. CRM/POS system integration. Custom analytics. White-label.
Contractually guaranteed at Growth and Enterprise tiers.
Trained on 2M+ African clinical images. 98.9% measured accuracy.
POPIA. NDPR. GDPR. Biometric consent hashed. Consent modals by geo-IP.
ALL PRICES USD. LOCAL INVOICING AVAILABLE: ZAR, NGN, KES.
Annual contracts billed upfront. Overages invoiced monthly in arrears.
Contact us if you have any other questions.
An end user who completes a scan and receives a product recommendation. Failed scans are excluded from billing.
The setup fee covers one-time onboarding — API configuration, catalogue synchronisation, sandbox environment, and go-live support. It is non-refundable once provisioning begins.
Standard setup applies to all tiers: API configuration, OAuth, catalogue sync, sandbox, and go-live support. Custom covers non-standard environments, CRM/POS system integration, custom analytics, and white-label deployment.
Annual contracts are billed upfront and include 2 months free. Overages are invoiced monthly in arrears.
Move between tiers at any time. Upgrades apply immediately; the new per-customer rate and monthly minimum take effect from the next billing cycle.
All prices are in USD. Local invoicing is available in ZAR, NGN, and KES.
99.9% uptime SLA at Enterprise. Sub-2.5s latency is contractually guaranteed at Growth and Enterprise tiers.
Yes. Oyster deploys globally. Data residency is configurable per region, including AWS af-south-1 for South African sovereignty.
Skin Analysis & Product Recommendations
Clinic OS
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